Terms and conditions

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You can book an apartment directly through our web page or by calling the number above.

Through our web page you will be able to find your ideal apartment and make your own reservation. A deposit is required to hold your reservation. When booking, your credit card will be charged between 20% and 35% of the price of the accommodation, depending on the apartment. When the payment of this charge has been confirmed, our web page will generate a reservation number, which will be needed for any communication with Rent4Days.

 

On certain occasions and depending on the season, the client may be asked to pay in advance between 50% and 100% of the total cost of the apartament rental.

After booking, you will receive confirmation by email containing all of your reservation details, including the name and contact number of the person who will meet you at the flat.This email is important as you will need for any communication with Rent4days.

 

CANCELLATION POLICY: The initial booking fee for all reservations is non-refundable and non-transferable in any case.

 

We advise you to take a travel insurance.

In case of any cancellation, even due to any major incidents, the conditions of cancellation shall be applicable as established above.

The obligatory cleaning fee refers to the cost of cleaning the apartment after your stay.

Additional cleaning services are available upon request with an added fee.

Reservation modifications (changes in dates, number of persons or apartment) are possible subject to Rent4Days' discretion; an additional cost of 20€ is applicable.

In the event that the guest wishes to stay for fewer days, the remaining balance stays the same so as to compensate the owner for the breach of contract. If the guest wishes to extend their stay, additional sum will be requested upon arrival.

If, for whatever reason, Rent4Days cannot offer the apartment that has been reserved by the client, Rent4Days has the right to place him in an alternative apartment with similar characteristics, provided that other alternatives are available and depending on the season.

If no agreement can be reached, both contractual parties are authorized to cancel the contract. In this case Rent4Days will refund to the client the total sum paid, except the part corresponding to the days that the apartment was used, if this were the case.

Neither Rent4Days nor the owner of the apartment will be held responsible for damages caused during your stay, including but not limited to: damage to persons or their possessions, lost by fire, theft or criminal behavior.

The accomodation owner is to provide all the information and resources regarding the accomodation. Although Rent4Days makes the best effort to verify and update the information shown on the website www.rent4days.com, Rent4Days does not take responsibility for its content. Rent4Days reserves the right to update the information posted on the website at any time, including but not limited to: rates, descriptions and photographs.

Moreover, the internet provider is not to be held accountable for internet availability and it is not obligated to resolve the internet problem during your stay.

 

Check-in

For arrivals after 1am, the late check-in fee is 50 Euros.

It is extremely important that we have an updated arrival time . As soon as you are ready to leave the airport or one hour before the time of arrival to the apartment call your contact person. Not having this information may result in you having to wait for your contact person and a delayed check-in. Our staff will wait for you at the apartment at the agreed time.

The apartment will be ready for you before your arrival. Our cleaning team will prepare the flat and leave one set of fresh towels per person (one hand towel and one large towel), and one set of sheets for each bed. There will be no change of linens or towels during your stay. 

Our quality department will check with you that the state of the flat is completely satisfactory; after this you will be asked to fill in a questionnaire in which you will be asked to value the apartment, the cleanliness and the equipment.

In case you disagree or find any deficiency you should report this within 24 hours of your arrival . After this period no complaints will be filed.

You will get an explanation of how to handle all the apartment's equipment and will be asked to sign a short-term rental contract. Cash payment of the remaining balance will be paid at this time. In addition, a refundable security deposit is required in case any losses or damages occur during your stay. The amount of the security deposit varies between 150 and 800 Euros, depending on the apartment and the duration of the stay. This amount needs to be paid by credit card. If no damage occurs, the full amount will be refunded.

 

Stay and check out

If any questions arise during your stay, our customer service department will be glad to help you. We have an emergency number you can contact at any time. This number is specified in the contract. On the day of departure our staff will check the condition of the flat and verify that everythingis is order so that we may refund the security deposit. The apartment will be cleaned after your stay and prepared for the next guest.Guests are required to leave the apartment in a reasonable state. Garbage must be taken out the night before and all the dishes must ne clean.

Pets are NOT allowed.

Internet: In very few instances, the routers supplied in the apartments may not be compatible with your equipment for which rent4days cannot be held responsible.

 

Please note that parties and additional overnight guests are absolutely prohibited. If any person staying in the apartment is behaving inappropiately or irresposibily, playing music excessively loud, or otherwise creating a disturbance, Rent4Days is authorized to request that the client and his companions immediately vacate the apartment. If this occurs, the customer has no right to ask for the return of the security deposit or any part of the pre-paid rent. When renting a property thriugh Rent4Days you accept the terms and conditions herein, and are expected to comply at all times. The person signing the contract is responsible for the appropriate behavior of all persons accompanying him.

Smoking is not allowed inside the apartments and results in a 300€ special cleaning fee.

The latest check out time is 11 am.

If you wish to leave your suitcases in a baggage storage, after leaving your apartment, you can go to lockerbarcelona, located on Estruc street, close to Plaça de Catalunya, Barcelona: 
http://www.lockerbarcelona.com/es/donde-estamos.html

 

Prices

Each flat has a different rate, depending on its size, location and facilities. Rates are established in days, weeks or months, depending on the length of the stay and the number of occupants, and are always made in the best interests of the guests. These prices include the accommodation as well as any water, gas, electricity, clean sheets and towels used during the stay.

 

For medium term rentals (21 nights or more) the maximum cost of utilities included in the reservation is 150.00€. Bills in excess of this amount shall be paid by the client upon presentation of receipts.

As we, Rent4days S.L., are managing this apartment we must charge a service tax of 21% by Spanish law, on the deposit only. So, for a deposit of 100 euros we would charge an extra 21 euros tax, which would make it a total of 121 euros.

 

Please do not forget to bring the balance of your bill in CASH at the time of your check-in. Please note that we DO NOT accept check payments, neither for booking fees nor deposits.The balance can also be paid by transfer payment the actual amount received must coincide with the amount due net of bank comissions and must be received prior to your arrival. All  bank comissions will be shouldered by the client.

We are using a Secure Sockets Layer (SSL), which is an Internet security protocol used by Internet browsers and servers to transmit sensitive information. (You can make sure you are on a SSL by checking the URL: the http at the beginning of the web address should have changed to https.)

 

Bank Details

- Bank: Banco Santander de Barcelona
- Account number: 0049-4734-38-2016597758
- Account Holder: Rent4Days S.L
- Swift: BSCHESMM
- Iban: ES91 0049 4734 3820 1659 7758
- Address bank: Plaza Sant Adria, 8 08021 Barcelona